Olo Engage Status Page
All Systems Operational

About This Site

Welcome to the Olo Engage home for status on our applications. Subscribe if you'd like to follow any new or open incidents. Thank you!

If you'd like to see the Main Olo Status page, please visit status.olo.com

Ongoing maintenance note: Engage has weekly maintenance windows on Tuesdays, beginning at 05:00 ending at 06:00 ET.

Marketing Operational
90 days ago
100.0 % uptime
Today
Campaigns Operational
90 days ago
100.0 % uptime
Today
Automations ? Operational
90 days ago
100.0 % uptime
Today
Email Sending Operational
90 days ago
100.0 % uptime
Today
Host Operational
90 days ago
100.0 % uptime
Today
Wisely Host iPad App (iOS) ? Operational
90 days ago
100.0 % uptime
Today
Web Reservations ? Operational
Wisely Dashboard (Web) ? Operational
90 days ago
100.0 % uptime
Today
Wisely API ? Operational
90 days ago
100.0 % uptime
Today
SMS Partner (Twilio) ? Operational
Wisely Support Email Operational
Wisely Data Science Operational
Wisely Billing ? Operational
GEO (Wisely) Tableau-Snowflake Database ? Operational
Guest Data Platform (GDP) Operational
Google Partner API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Nov 20, 2024

No incidents reported today.

Nov 19, 2024

No incidents reported.

Nov 18, 2024
Resolved - Incident is resolved. There are no further delays with Automations, the Wisely/Engage Dashboard, or the Guest Data Platform.
Nov 18, 18:22 EST
Monitoring - A fix has been implemented and we are monitoring the results. Delayed Automations and Guest Data Platform events are catching up and should be fully resolved.
Nov 18, 18:07 EST
Update - We are continuing to work on the fix. We are projecting the fix to be live within the next hour.
Nov 18, 17:40 EST
Identified - Engineering has identified the issue with delayed Automations and Guest Data Platform events and are working to remediate. We will provide further updates as able.
Nov 18, 16:30 EST
Update - Engineering has identified the issue and are working to remediate. We will provide further updates as able.
Nov 18, 16:28 EST
Investigating - Our Guest Data Platform and CRM latency and performance are degraded. Automations may be delayed, as well as GDP events on the Guest Timeline tool. Engineering has identified the issue and are working to remediate. We will provide further updates as able.
Nov 18, 16:11 EST
Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.