Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 13, 2025 - 00:30 EDT
Update
We will be undergoing scheduled maintenance during this time.
Posted May 12, 2025 - 09:14 EDT
Update
We will be undergoing scheduled maintenance during this time.
Posted May 07, 2025 - 11:13 EDT
Scheduled
We will be performing two planned maintenance upgrades to enhance database performance and resiliency:
First maintenance window: Tuesday 5/13 12:30AM - 10:30AM ET Second maintenance window: Tuesday 5/20 12:30AM - 10:30AM ET
During these windows, some Guest Data Profile event data—including orders, rewards, and related activities—will be delayed. As a result, marketing automations and computed properties dependent on these events will not trigger until the upgrades are complete and data processing resumes. Email campaigns will send as scheduled but analytics reporting may be delayed. Host product operation will not be affected.
Posted Apr 25, 2025 - 15:55 EDT
This scheduled maintenance affected: Marketing (Campaigns, Automations) and Wisely Dashboard (Web), GEO (Wisely) Tableau-Snowflake Database, Guest Data Platform (GDP).